Caring for Every Student’s Journey
At Dr. A.P.J. Abdul Kalam University, student success and well-being are paramount. The Student Assistance Desk functions as a centralized gateway providing financial counseling, scholarship processing, personalized academic mentoring, psychological wellness support, and grievance redressal to guarantee a thriving campus experience.
Student Support Ecosystem
Financial Aid & Scholarship Helpdesk
End-to-end guidance for state & central government scholarships (MP Post-Matric, National Scholarship Portal, Medhavi Chhatra Yojana) as well as university merit-cum-means tuition fee concessions.
Academic Mentoring & Remedial Coaching
Every student is assigned a dedicated faculty mentor (1:15 mentor-mentee ratio) for academic advising, course planning, and specialized remedial classes for challenging subjects.
Student Grievance Redressal Cell (SGRC)
A transparent, statutory forum to report and resolve academic, administrative, or infrastructural grievances with strict time-bound escalation directly to the University Ombudsman.
Anti-Ragging & Campus Safety Cell
Strict zero-tolerance policy against ragging. 24/7 campus security, high-resolution CCTV coverage, dedicated women’s safety helpline, and proactive Proctorial Flying Squads across hostels.
Career Guidance & Placement Support
Pre-placement soft skills development, mock interviews, aptitude training, industry internships, and campus recruitment drives conducted by the Training & Placement Cell.
Equal Opportunity & Divyangjan Cell
Barrier-free campus with ramps, accessible elevators, reserved hostel accommodations, assistive digital library resources, and dedicated welfare officers for differently-abled scholars.
Support Officers & Emergency Helplines
| Cell / Department | Officer / Authority | Contact Details | Location |
|---|---|---|---|
| Registrar Secretariat | Mr. Sandeep Gupta |
+91 731 2530 500
registrar@aku.ac.in
|
Administrative Block, Ground Floor |
| Chief Proctor Office | Dr. Karunakar Shukla |
+91 731 2530 515
proctor@aku.ac.in
|
Proctorial Desk, Campus Gate 1 |
| Dean Student Welfare (DSW) | Student Welfare Officer |
+91 731 2530 520
dsw@aku.ac.in
|
Student Amenities Centre, 1st Floor |
| Scholarship & Financial Desk | Accounts & Nodal Officer |
+91 731 2530 525
scholarship@aku.ac.in
|
Finance & Accounts Wing, Room 104 |
| Anti-Ragging 24x7 Helpline | National Anti-Ragging Cell |
1800-180-5522
helpline@antiragging.in
|
Toll Free National Portal |
Submit an Online Assistance Request
Need help with fees, scholarship verification, hostel allotments, or exam doubts? Submit your query online and receive a tracking ticket.
Need More Information?
For statutory documentation or academic queries regarding Student Assistance, reach out to the Registrar Office.